Office Products

Client Support

Sales Information
303.552.0011

Member of the Denver Boulder Better Business Bureau BBB

North Star's Toshiba Sales Team

The Toshiba Sales Team always strives to put YOU the Customer as our #1 Priority

HERE ARE JUST THE TOP SIX REASONS WHY YOU SHOULD CHOOSE US WHEN INVESTING IN A COPIER

1. Service Superiority: We are just flat out better, and genuinely more concerned about you and your system. Our technicians are all experienced and factory trained, with more than 10 years each in this industry. We show up quickly, are courteous and professional, fix the problem, and we are on our way. Our parts inventory is large, including major car stock for each courteous and competent tech.

2. Local Ownership: Our ownership is local and on site…and has been since Ed Janich started the company in 1986. He is the head guy, will come meet with you if need be, and will resolve any issues to the customers satisfaction. We are not a Wall Street traded conglomerate with stock that is dropping monthly. Those companies like Xerox, Ikon, Minolta, CCI-TOPAC, and many more have incredible overhead, and investor pressure to boost profits and margins way beyond reasonable and fair…and that shows up in higher initial price, much higher maintenance prices, lower employee pay resulting in high turnover, and many other things that affect the customer negatively.

3. Quality Products: You can count on our Toshiba copiers. They work, they give great quality, and they require very little service. Our new line of digital units hold 139 patents, and can do just about anything. From the digital systems that connect to the network, to full color units that produce images and photos just like the original, to multi function units that do it all…we’ve got you covered in quality. Toshiba products are rated number one in 8 out of 8 major categories by copier technicians in the United States…we stand behind the reconditioned ones we sell at low prices, through the newest, latest, greatest models.

4. Business And Personal Code of Ethics: From the top down our people are honest, moral, and ethical. You will notice the difference in our approach to the sales process, and our client treatment after you join our family of delighted customers. We know it seems a bit corny today to promote these old fashioned “Boy Scout” like character traits, but when it is all said and done people take care of people in the business world, and our people approach situations with a different rule book and accountability level.

5. Value: You will always know we are selling products and services at a low price and with the highest quality. Yes we want to make a small but fair profit, allowing us to grow and to support our clients in the highest fashion….we work hard for our pay and profit, ensuring all transactions are a win-win. When you tell others about how happy you are with North Star, you will use words like save, easy, fast, magic, fair, and many others that add up to a total value with low initial price and low long term total cost of ownership.

6. Unique Guarantees: No one can match our fail-safe programs that ensure your satisfaction. On any copier you select…new digitals, previously owned units…all our systems, we give you these assurances. You have a one year 100% exchange program that lets you really use and test the copier in your office and under your conditions to make sure it was the right choice. If you need to upgrade to any other solution, you get a full credit of what you paid toward the replacement system. We even give you 60% credit the next year, and 40% the third if you need to upgrade. We also cover you from the service side with a 5-year replacement program that simply says if we cannot fix the unit to your satisfaction we will replace it with a system that will work…no charge. You will be happy with our products, and our people… we guarantee it.

No one will do more for you than North Star Digital Imaging as a company, and than I will as your sales representative. We will go beyond mere satisfaction to “delight” where our clients are concerned. We genuinely want you as one of our customers for life, and will work with you to make that happen. Give us a chance and we will figure out a way to make the purchase right for you. Our hope is to become your complete office solution provider over time by earning your trust and even friendship with quality business practices. We not only provide copiers, we sell-install-and support Networks, Phone Systems, and Fax machines. Our depth and knowledge is unparalleled in Colorado. Call me direct at 303-552-0002 with any questions, suggestions, or comments…I want to help you get the best product for your job, and the best price.

Fred Longmore

Marketing Manager
Proudly selling Toshiba copiers in Colorado personally since 1981.

Fred | Terri | Rob Roy